Sam

National Account Manager

Sam began his career with Instore in 2012 after finishing sixth form. He started in an administrative role part time and then was seconded into the auditing team to support on a short-term basis. Sam realised that he had a passion for working with clients and was able to progress into an Account Executive role, before evolving to National Account Manager.

Tell us about your job

This role requires me to build and maintain strong relationships with our key accounts, and I supervise and support regional managers to increase sales and profitability for Instore.

My daily responsibilities consist of analysing performance metrics, networking with key clients to identify and address specific needs and identifying any prospective strategic clients. I am a real people-person and I enjoy being proactive within my role and looking for opportunities for growth within Instore.

Honesty is key within this role, along with being a strong point of contact throughout activities leading to reporting of results. I like to tailor activities to each one of my clients; analysing their individual needs, making recommendations and being honest about what we can deliver.

What is it like to work for Instore?

Everyone within the team is so supportive and I enjoy working for an organisation that values the ideas and contributions of its employees. Personally, I have been lucky enough to progress within the business and I am grateful for the opportunities that have been readily available for me throughout my time at Instore.

I have the pleasure of representing some fantastic clients, meeting new people and experiencing different ways of working and different work cultures on a daily basis.

Tell us about your career path

Instore was my first experience of working in the corporate world and stepping into an office environment, as I joined straight after leaving sixth form. This opportunity gave me a real understanding of how to manage my time effectively and how to work to strict deadlines. After being promoted into several roles within the business, I realised that I had a passion for customer service and I wanted to continue working with clients at Instore. From then, I was able to progress into an Account Executive role before progressing into a National Account Manager’s role.

What do you do in your downtime?

Sport is a big part of my life, I enjoy playing rugby regularly, going on dog walks and doing DIY for my project house.

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