Field Marketing Trends for Health and Nutrition Brands
Posted 2 Thu Feb
The health and nutrition industry has had many emerging trends in the past. From numerous fad diets to the emergence of new lifestyle choices, for example, flexitarianism?
In 2021/22 we witnessed an increase in Vegan lifestyles and sustainably produced healthy products. So, what can we expect to see during 2023?
We interviewed Pete Kroth, our Sales Manager, and Paul Papworth, who heads up the field marketing team for a world-leading health and nutrition brand, on all things Health and Nutrition in 2022…
Thank you for joining us today, let’s jump straight in and find out about what health and nutrition brands can do to strengthen their field marketing in 2023 and beyond! What field marketing techniques would you say are most important for health and nutrition brands?
Pete: This depends on what footprint the brand is in; our strategy would be different for those looking to enter the convenience store market, those looking to get into the large multiples, or those looking to take a slightly different avenue and get their products into gym chains. But there is one field marketing technique that we’d recommend for brands no matter what landscape their entering and that is experiential, let consumers sample your products, and be creative with the way in which this is executed. When a new brand emerges it’s really important that they give consumers a chance to trial the product and get to know and understand the brand. Consumers need to follow a journey to allow them to invest in the products.
Additionally, to this, we’d recommend undertaking knowledge and educational activities for retailers and for the retail workers, it’s imperative to educate the retailers on the product, its benefits, and where it should be situated in stores. When you have a product that sits within the health and nutrition category you kind of get caught under a wide catch-all umbrella, from elite protein to a low-fat chocolate bar, to retail staff they’re within the same category. With educational activities, you can give the retail personnel the knowledge they need to correctly position and sell your product.
Paul: To add to this from a gym perspective you’ll be working with not only the food and beverage manager for the gym chain but also a range of gym staff including the membership teams to the personal trainers. So, it’s important to train and create brand ambassadors right through the chain. As Pete has mentioned education is really important, it’s so important to gym chains, we work with a leading health and nutrition brand and have adopted a model which focuses on education as opposed to a hard sell. This has involved brand ambassadors and territory managers who go into the gyms regularly to support the gym and work in partnership to promote the product.
Moving further down the line once the product is stocked within stores, we’d recommend utilising store management teams and data analytics, this allows you to monitor compliance, identify any gaps and get the right stock levels into each store.
Add to this traditional merchandising and product upselling and you have yourself a perfect recipe for health and nutrition field marketing.
What do retailers like to see in a health and nutrition brand?
Pete: For me, if you’re looking to get into a multiple retailer or independent store, they’d be looking for something which is relatively mainstream and on-trend, right now that might be plant-based for example. They’d be looking for something innovative and different that they can offer their client base and something which drives sales and consumers into their store. They’ll also be looking at the profit margin. Mainly, innovation, good margins, products at good prices, and a product that is available to the wider masses.
Paul: Gyms are at the forefront of the way in which health and nutrition are sold and marketed They are the people who are more likely to try the next new thing without any degree of prompting whatsoever. The gyms work in a similar way to the multiples and they’d be looking at unique selling points, marketing collateral and also will want to know what the profit margin is.
What is the competition like and how do you stand out from the crowded retail shelves?
Pete: It’s all around the visibility at the point of purchase. Ideally, you’d be positioned within the eye line of the consumer, however, this isn’t always possible, in which case it’s down to traditional merchandising and point of sale.
Eye-catching point of sale will draw the consumer to your product because when you’re at the fixture, depending on what category you are in, you normally make your mind up with about one and a half seconds. The more visible you are the better.
What are the best routes to market for health and nutrition brands?
Pete: This is a difficult one! If you’re a really small player in the industry you will need to go through specialist wholesalers. At this early adoption stage, the larger wholesalers may struggle to understand the product and where it sits within the marketplace. A lot of the larger wholesalers are still supplying the large demand for chocolate and fizzy drinks which tends to be a dominating area. We’re positive we’ll start to see this change within the next few years though!
With Instore, there is the option of suppling through Smiths News, our parent company that distributes to the supermarket giants and thousands of convenience stores every day. It’s a great distribution option for many of our clients.
What is the ideal time for health and nutrition brands to launch and propel their campaigns?
Paul: January is good for peak sales as you can expect consumers to be more open minded during the ‘New Year, New Me’ period however, this becomes a very crowded and competitive market. If it’s a product launch we’d perhaps recommend a soft launch before this period, as you might find you are hidden amongst the crowd.
October is a good time for this, or also at the other peak time which is at the end of Summer. It’s a time when people have indulged on their holidays and then back to the daily grind and healthy lifestyle.
How do you in-store ensure success for health and nutrition brands?
Paul: We’ve worked in this sector for a while now and it’s given us a good understanding of a model which works, this knowledge sets us up right from the offset for success. We have a different route to market through the distribution model with Smiths News who currently have daily drops at retailers, convenience stores, and gyms across the United Kingdom. The approach we have works, it ensures that there is a culture of autonomy across the account, people are experts within their field and they are trusted to go and do the job they do well. We ensure consistency of training and support to the people out in the field, giving them all the tools, they need for success. When we work with brands, we’re an extension of the team, we’re very hands-on and work with like-minded brands who want us to be an integral part of the organisation.
We constantly find new ways to work and new ways to support brands in this sector and have the knowledge to impart, we’re keen to grow this part of the business. It’s mutually beneficial to the brand and us, it’s what allows us to grow together towards a common goal.