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Our Services

AUDITING

Our supply chain auditing service is popular with customers with high-value stock, especially those operating on sale or return basis.

Working alongside retailers and suppliers we provide a range of supply chain, inventory and auditing services that are proven to drive benefits and ultimately increase profitability.

We can check all elements of the supply chain from supplier deliveries and pick accuracy to store receipt checking and returns management. Whatever it is we are checking, the fundamentals are the same; identifying and preventing inaccuracies and reporting on performance levels and trends.
We can provide tactical or regular contractual solutions, and all services are supported with first-class technology.

Our auditing services include

Pick Accuracy

Ensuring that deliveries that leave depot have been picked correctly and stores are receiving correct orders.

Stock Inventory

With such large investments in stock, we know how inaccurate inventories can lead to inaccurate orders and potentially increased shrinkage and disappointed customers.

Fixture & Equipment Auditing

Experience tells us how quickly the shop floor environment can change. Knowing what equipment is in each store ensures more efficient category management and effective range changes.

Product Auditing

We can audit full delivery loads, specific suppliers or even specific product ranges, both within the supply chain and in store.

Returns Management

We are experts at returns management within one of the most perishable product groups in store – news & magazines. We are able to remove, inventory and prepare any products for return from store.

Good Faith Receiving (GFR)

Some retailers see GFR as the future, enabling them to reduce the size and cost of goods-in teams.

The Instore team members are fully equipped with handheld technology to ensure accuracy is at the forefront. We provide full visibility to clients and suppliers through a bespoke reporting portal- this easy-to-use system enables our clients to access the information they want quickly and effectively.

REPORTING & TECHNOLOGY

We understand that accurate information is essential to the return on your investment.

That’s why we have a full range of reports for all our customers, including real-time reporting that’s driven by data capture from the hand-held devices used by all our colleagues. Having the data is one thing; useful and timely information is another.

Find out more
Reporting and Technology

98% customer satisfaction

We’re proud to say we consistently deliver on our KPIs

Case Studies
Case Study

Tactical campaigns

Case Study

Delivering seasonal campaigns

Case Study

IG Design and Aldi

“With What’s In Store, Instore have created a really innovative app for stores. It enables retailers to engage closely with the quality of their magazine category display. What’s In Store technology is also a great way for us to demonstrate to our publishers the effectiveness of their promotional activity.”

Andrew Webster, Marketforce

“We at H. Bauer have been publishing puzzle magazines for the past 25 years. Most recently with increasing pressure on space at retail, in fixture units have become a key part of our trading agreements and these units need to be walked in and merchandised in fixture to ensure they actually get placed correctly. We have been carrying out this activity across a number of merchandisers and retailers over the past 7 years. We recently asked Instore to carry out this work for us in a number of Tesco stores and were thrilled with the results. We saw a compliance level of 99% which is by far and away the most successful campaign I have ever been a part of. To date we would normally consider 80% compliance levels to be good so we were delighted with 99%! From start to finish Instore made the whole process of managing this activity on our behalf stress free, I really did feel that they had understood our goal and were striving to achieve it for us. When I have used other providers in the past this has not been the case. It made a nice change to not be constantly worried or feeling the need to keep calling to check on the progress, so I would like to thank the team at Instore for this. I will definitely be using Instore merchandising in the future and will be recommending them to all my colleagues within the Bauer Group and the wider magazine industry.“

Melanie Hyde, Newstrade Marketing Manager, H. Bauer Publishing

“Instore are new to the supply chain auditing sector. We were impressed with some other workstreams they were doing for us within Sainsbury’s which is why we started working with them on the Good Faith Receiving (GFR) project. Their work has been to a very high standard and their responses to requests and challenges have always been very positive and delivered in a timely manner.”

Steve Kennewell, Deliveries Liaison Manager, Sainsbury’s

Drawing on years of experience we can offer campaign advice and supply competitive quotes. Whatever your enquiry you’re guaranteed a quick and professional response.